Refund policy
At No Look, we strive to provide a seamless shopping experience for all customers and sports enthusiasts. Our shipping process ensures that your orders are carefully packed and dispatched on time. Once an order is placed, it is processed within [3-5] business days and shipped via our trusted carriers. Delivery times may vary depending on your location, and any delays caused by external factors such as customs or courier services are beyond our control. You will receive a tracking number once your order has been shipped. Please ensure that your shipping details are accurate, as we are not responsible for lost or undelivered packages due to incorrect information.
Regarding returns and exchanges, we maintain a strict no-refund policy on all purchases. We do not facilitate exchanges or returns for custom orders, as these are made specifically for you. However, for non-custom items, we allow size exchanges only within [7] days of delivery, provided the product is unused, unworn, and in its original packaging with all tags attached. If you receive a defective or incorrect item, please contact our support team at nolooknni@gmail.com within 3 days, and we will work to resolve the issue. By shopping with No Look, you agree to these terms.